Item code : 602868539

COCOMO(MAYTOLO) PEPTIBLE SOLUTOX - COCOMO


Customer Satisfaction

Sales volumn

275 Sold For 1 Year

Reviews

0 Reviews

Recommandation

95% 1,474 Recommended

Total Satisfaction

90% Satisfied

Product Price Delivery Service 90% 90% 90% 90%

Notice

Subject From Date
How long does it take to ship my order? Seller 2020-10-21
REFUND OR EXCHANGE POLICY FOR DEFECTS Seller 2020-03-19
(IMPORTANT) SHIPPING - PARTIAL DELIVERY + CARTS COMBINATION Seller 2016-01-29
more
Country of Origin/Manufacture/Assembly South Korea(KOREA) Condition New Product
Expiration Date0000
Product Barcode 8806138400475 barcode
Delivers From From Overseas (Singapore)
help
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
All Ratings
옵션상세 검색

Photo Review (637)

Customer Photo Review board
Oct 25, 2021
teo*** (SG Singapore)
Oct 04, 2021
man*** (SG Singapore)

Highly Recommend Quick delivery

Can’t wait to try with the good reviews !

MAYTOLO:03. (2PCS) MAYTOLO PEPTIDE SOLUTOX(+S$40)

+ Add this option
Oct 02, 2021
Jan*** (SG Singapore)

Highly Recommend Good packaging and fast delivery

Thanks for the sample gift

MAYTOLO:02. (1PCS) MAYTOLO GLASS CREAM(+S$10)

+ Add this option
Sep 17, 2021
mar*** (SG Singapore)

Highly Recommend Awesome product

Love this serum so much. No sticky feeling. Will buy again.

MAYTOLO:01. (1PCS) MAYTOLO PEPTIDE SOLUTOX

+ Add this option
Sep 15, 2021
kar*** (SG Singapore)

Customer Review (914)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 24, 2021 jea*** (SG Singapore)
Highly Recommend Oct 22, 2021 ker*** (SG Singapore)
Netural Oct 21, 2021 joa*** (SG Singapore)
Highly Recommend Oct 21, 2021 jul*** (SG Singapore)
Highly Recommend Oct 14, 2021 f1k*** (SG Singapore)
Highly Recommend Oct 07, 2021 ein*** (SG Singapore)
Highly Recommend Oct 04, 2021 cha*** (SG Singapore)
Highly Recommend Sep 22, 2021 tes*** (SG Singapore)
Recommend Sep 14, 2021 cct*** (SG Singapore)
Netural Sep 14, 2021 joa*** (SG Singapore)

Item Q&A(12)

Status
Question & Answer
  • NOTICE

    How long does it take to ship my order?

    COCOMO prides itself on having very fast shipping. Most customers have their packages shipped out within 24 hours of placing their order online.

    PARTIAL SHIPMENT
    If you receive only partial of your order, do not fret. That is because we dispatch "ready to ship" items as early as we can (usually the next working day), and ship the remainder of the order once it becomes available at no additional cost. So just sit back, relax, and your parcel will be on its way to you. A partial note will be indicated in your parcel and on ESTIMATE it will take 5-14 days or earlier to reach you. On rare occasions, it will take longer than 14 days and this is not within our control and we will not be liable for any delays from brand owners.
  • NOTICE

    REFUND OR EXCHANGE POLICY FOR DEFECTS

    You shall examine the goods upon collection for any deficiencies and/or damages. If any product is found to be expired, missing, incorrect or damaged inside after receiving the order, claims for return (if any) must be lodged to our Customer Service (Refund Unit) via QPOST in Qoo10 within the next 7 DAYS from the date of delivery/collection; otherwise we shall have the discretion to refuse your request and claims. An acknowledgement text will be sent within 1-2 working days. Follow up action to the acknowledgement text will be done within 7-14 working days after getting a respond from brand owner.
    All return & refund requests are subjected to management approval. We reserve the right to reject any requests according to returned products’ or unforeseen conditions. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.
  • NOTICE

    (IMPORTANT) SHIPPING - PARTIAL DELIVERY + CARTS COMBINATION

    COCOMO has the rights to combine carts of the same address and name and ship them to the buyer as part of our logistics protocol. Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.

  • NOTICE

    (IMPORTANT) DISCLAIMER + FREE GIFTS


    All free gifts will be indicated in the Drop Down Options in each listing. Buyers should always select the right option when carting out the free gift. Kindly note that if the free gift is removed from the option, it warrants that the PROMO deals has ended.

    All free gifts in all listings in COCOMO are subject to availability and changes at cocomo's discretion

    While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
  • NOTICE

    (IMPORTANT) Patch Test Every Single Skin Care Product

    Patch tests are an easy way to help predict if you will have a negative initial reaction to a new product. It is recommended to perform a patch test before incorporating a new product into your routine. Please note that the patch test is only for determining initial irritation reactions to products and does not guarantee similar results when applied to other areas of the body (including the face) or after continuous use. It does not account for underlying conditions and should not be used for the diagnosis of hypersensitivity or allergic contact dermatitis. If you are concerned about starting a new product, please consult a dermatologist prior to use.

    *Results from the use of beauty product above may vary depending upon the individual and will depend on multiple factors, including your age, gender, skin type and condition, use of other products used, health history, lifestyle, diet and others
  • NOTICE

    AGREEMENT

    By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.
  • NOTICE

    VERY IMPORTANT: WARRANTY INFORMATION

    What do the different warranty types mean?

    1. Local ( Singapore ) Warranty : The warranty service is offered by COCOMO. Warranty can be claimed to us within the stipulated timeframe.
    2. International (korea) Warranty: The warranty is offered by international (korea) brand. Warranty must only be claimed to the respective brand owner at buyers' own cost. COCOMO is not liable for such services and buyer has to contact the brand owner from their end. COCOMO will provide the contact point of the brand owner.

  • NOTICE

    FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME)

    The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.
  • NOTICE

    ((SUPER IMPORTANT)) EXPIRY DATES OF PRODUCTS

    99% of the products sold in COCOMO have expiry dates way above 2 years and 1% may fall below 6 months expiry dates. As it is impossible for us to update all expiry dates on the listings, as batches change from time to time from the brand owner, it is buyer's duty to check with us should they require the expiry dates of the items purchased in COCOMO. We are not able to update every single expiry dates on the listing.
  • Answered
    Question
    scorpio 2021-09-29
    Answer
    Dear Customer,

    Frequency & Directions of Use:
    1.Pump a small amount onto your hand
    2.Apply it on your face and wait for 20 seconds

    Thank you
    Regards,
    COCOMO
    COCOMO 2021-09-29
    Question
    Hi Seller, i am asking you when should use MAYTOLO PEPTIDE SOLUTOX & MAYTOLO GLASS CREAM? Day / Night? After cleansing b4 applying toner?
    Answer
    Dear Customer,

    you can use them at night , yes after cleansing and toner.

    Thank you
    Regards,
    COCOMO
  • Answered
    Question
    Beeleng81 2021-09-05
    Question
    Hello when the expirty date?
    Answer
    Dear Customer,

    thank you for the inquiry, item is fresh stock and on delivery to our warehouse.

    Please give us some time to respond to you as we are not operating on weekends

    Thank you
    Regards,
    COCOMO
    COCOMO 2021-09-06
    Question
    Can I know when expired?
    Answer
    Dear Customer,

    Fresh stock, we are not sure the exp date but it is new batch. once arrive in our warehouse we can let u know

    Regards,
    COCOMO
  • Answered
    Question
    BBmonster 2021-08-23
    Answer
    Dear Customer,

    we will be restocking this item soon and it will be sent out to you soonest once here.

    Thankyou
    Regards,
    COCOMO
    COCOMO 2021-08-23
    Question
    Please cancel my order and refund the amount as the waiting time is too long.

    It is not right to place the item on shipping since it has not been dispatched.
    Answer
    Dear Customer,
    we had indicated in the listing that the item will be avail on 2 sep previously.however, we have just gotten updates from the HQ that it will be delayed till 4th week of sept.

    status has been upgraded to on delivery as we had printed out the shipping labels for fast processing once item reaches our warehouse. We seek your kind understanding.

    Regards,
    COCOMO
    Whatsapp 8425 5525
    Question
    I don't see the 2 Sep listing on the product listing on the date of purchase. From 2-Sep to end Sep is not a short wait, it is almost a month.

    I understand you may have printed out the labels to speee the process once it is here but by doing so this is still not considered shipped or shipping in progress. The good has not be sent out. How much effort can printing label be?

    Thus by changing the status to shipping, this prevented the buyer from any cancellation. Honestly I feel this is not right at all. If there is any delay, you should allow the buyer an option to cancel if the buyer choose not to wait.
    Answer
    Dear Customer,

    qoo10 will cancel the order for you
    Regards,
    COCOMO
  • Answered
    Question
    starscollided 2021-08-11
    Answer
    Private Inquiry
    COCOMO 2021-08-11
  • Answered
    Question
    acacia33 2021-06-26
    Question
    And also what’s the sequence to use them ?
    Answer
    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2021-06-28
  • Answered
    Question
    donutgal_79 2021-05-05
    Answer
    Private Inquiry
    COCOMO 2021-05-07
  • Answered
    Question
    Bobo 2021-04-09
    Answer
    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    COCOMO 2021-04-09
  • Answered
    Question
    KarenOML 2021-03-23
    Answer
    Dear Customer,

    13 Nov 2022 for our current batch

    Regards,
    COCOMO
    COCOMO 2021-03-23
    Question
    Thanks
    Answer
    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)
    Question
    Dear seller, i am disappointed 1 out of the 4 one of them expires on 20210515. Pls arrange an exchange for me for this bottle.
    Question
    Pls see attached pic
    Answer
    Dear Customer,
    We are so sorry to hear on this
    Please do understand that we take 1-3 days to get back to you after we do our internal investigation.
    We will then proceed to arrange for a 1-1 exchange with the courier company

    Exchange can take place after we get a confirmation slot from the courier company. our warehouse will contact you directly for an exchange within 5-7 working days

    Please DO NOT file any claims in qoo10 to avoid further delay of the exchange

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)
    Question
    Noted with thanks, look forward to hearing from your warehouse staff soon! Kind regards
    Answer
    Dear Customer,

    no worries
    Regards,
    COCOMO
    Question
    Hi seller, I have not heard from your warehouse staff? Are they contacting me? Pls advise?
    Answer
    Dear Customer,

    will get the warehouse to contact you by today thank you

    Regards,
    COCOMO
    Question
    Many thanks, I received the 1 to 1 exhange today from your staff. Expiring 13.11.2022, appreciated it very much
    Answer
    Dear Customer,

    no worries
    Regards,
    COCOMO