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Qprime - S$7.99
Free shipping over S$60.00 purchase.
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For 1 Year
COCOMO prides itself on having very fast shipping. Most customers have their packages shipped out within 24 hours of placing their order online.PARTIAL SHIPMENTIf you receive only partial of your order, do not fret. That is because we dispatch "ready to ship" items as early as we can (usually the next working day), and ship the remainder of the order once it becomes available at no additional cost. So just sit back, relax, and your parcel will be on its way to you. A partial note will be indicated in your parcel and on ESTIMATE it will take 5-14 days or earlier to reach you. On rare occasions, it will take longer than 14 days and this is not within our control and we will not be liable for any delays from brand owners.
You shall examine the goods upon collection for any deficiencies and/or damages. If any product is found to be expired, missing, incorrect or damaged inside after receiving the order, claims for return (if any) must be lodged to our Customer Service (Refund Unit) via QPOST in Qoo10 within the next 7 DAYS from the date of delivery/collection; otherwise we shall have the discretion to refuse your request and claims. An acknowledgement text will be sent within 1-2 working days. Follow up action to the acknowledgement text will be done within 7-14 working days after getting a respond from brand owner. All return & refund requests are subjected to management approval. We reserve the right to reject any requests according to returned products’ or unforeseen conditions. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.
COCOMO has the rights to combine carts of the same address and name and ship them to the buyer as part of our logistics protocol. Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.
All free gifts will be indicated in the Drop Down Options in each listing. Buyers should always select the right option when carting out the free gift. Kindly note that if the free gift is removed from the option, it warrants that the PROMO deals has ended. All free gifts in all listings in COCOMO are subject to availability and changes at cocomo's discretionWhile COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
Patch tests are an easy way to help predict if you will have a negative initial reaction to a new product. It is recommended to perform a patch test before incorporating a new product into your routine. Please note that the patch test is only for determining initial irritation reactions to products and does not guarantee similar results when applied to other areas of the body (including the face) or after continuous use. It does not account for underlying conditions and should not be used for the diagnosis of hypersensitivity or allergic contact dermatitis. If you are concerned about starting a new product, please consult a dermatologist prior to use.*Results from the use of beauty product above may vary depending upon the individual and will depend on multiple factors, including your age, gender, skin type and condition, use of other products used, health history, lifestyle, diet and others
By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.
What do the different warranty types mean?1. Local ( Singapore ) Warranty : The warranty service is offered by COCOMO. Warranty can be claimed to us within the stipulated timeframe. 2. International (korea) Warranty: The warranty is offered by international (korea) brand. Warranty must only be claimed to the respective brand owner at buyers' own cost. COCOMO is not liable for such services and buyer has to contact the brand owner from their end. COCOMO will provide the contact point of the brand owner.
The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.
99% of the products sold in COCOMO have expiry dates way above 2 years and 1% may fall below 6 months expiry dates. As it is impossible for us to update all expiry dates on the listings, as batches change from time to time from the brand owner, it is buyer's duty to check with us should they require the expiry dates of the items purchased in COCOMO. We are not able to update every single expiry dates on the listing.
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Ordered on 31 Dec 2021, received on 4 Jan 2022 via Qxpress. Bought 2 pairs at $29.- each. Hope it works.
BODYLUV:01. Waist Up Air Insole (WOMEN)
Qxpress delivery service is really no good recently.. Waited whole day yesterday but stated delivery attempt failed near to 10 pm last night.
Phoned Qxpress & customer service said likely deliver today & delivery man will phone me b4 deliver.
But when I opened the door at 7pm and found a package outside my door. OMG this item was being delivered at 5:33pm! Why Qxpress didn’t press the doorbell to inform nowadays ! 😡 luckily my item still around after 1& half hours as the lift is just opp. my unit.
I hv to think twice buying thru Qoo10 in future!! 🤨
BODYLUV:02. Waist Up Air Insole (MEN)
Order on 15th Aug 21 and received on 18th Aug 21. Items received in good condition. Had tried it, need some time to get used to it. Help to reduce my heel pain when walking. Thks seller.
Received in good condition
I don’t know if it’ll work for my feet but I can’t wait to try it since I work standing the most of times at the retail! Hopefully it comforts my feet! Thanks seller!
※There isn’t any posted question about item.