Item code : 443158933

COCOMO❤ BEST PRICE + FRESH STOCKS ❤ KR LATEST INNOVATION-FERMENTED CLEANSERS ❤ NEOGEN FULL RANGE ❤


Customer Satisfaction

Sales volumn

324 Sold For 1 Year

Reviews

0 Reviews

Recommandation

97% 733 Recommended

Total Satisfaction

90% Satisfied

Product Price Delivery Service 90% 90% 90% 90%

Notice

Subject From Date
How long does it take to ship my order? Seller 2020-10-21
REFUND OR EXCHANGE POLICY FOR DEFECTS Seller 2020-03-19
(IMPORTANT) SHIPPING - PARTIAL DELIVERY + CARTS COMBINATION Seller 2016-01-29
more
Manufacturer/Product Origin KOREA Condition New Product
Delivers From From Overseas (Singapore)
help
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
All Ratings
옵션상세 검색

Photo Review (240)

Customer Photo Review board
Aug 26, 2020
che*** (SG )

Highly Recommend Quick delivery and foamy.

Foamy and smells ok.

NEOGEN:02. CRANBERRY FOAM CLEANSER | [ FREE GIFT ]:01. MIX 5 NEOGEN = Pink Cactus Mask FREE X1

+ Add this option
Aug 15, 2020
tul*** (SG )
Aug 10, 2020
gla*** (SG )
Aug 09, 2020
awj*** (SG )

Netural Properly packaged. Rcv in good condition.

Ok, quite drying.

NEOGEN:05. REAL FRESH CLEANSING STICK GREEN TEA(+S$3.40) | [ FREE GIFT ]:03. BUY LESS THAN 5

+ Add this option
Aug 04, 2020
Nap*** (SG )

Customer Review (471)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 17, 2021 TIK*** (SG SG)
Highly Recommend Apr 14, 2021 van*** (SG SG)
Highly Recommend Apr 11, 2021 sui*** (SG SG)
Highly Recommend Mar 18, 2021 myr*** (SG SG)
Highly Recommend Mar 17, 2021 skt*** (SG SG)
Highly Recommend Feb 09, 2021 myr*** (SG SG)
Highly Recommend Dec 16, 2020 rev*** (SG SG)
Highly Recommend Dec 12, 2020 mic*** (SG SG)
Highly Recommend Dec 12, 2020 lan*** (SG SG)
Highly Recommend Nov 18, 2020 ium*** (SG SG)

Item Q&A(5)

Status
Question & Answer
  • NOTICE

    How long does it take to ship my order?

    COCOMO prides itself on having very fast shipping. Most customers have their packages shipped out within 24 hours of placing their order online.

    PARTIAL SHIPMENT
    If you receive only partial of your order, do not fret. That is because we dispatch "ready to ship" items as early as we can (usually the next working day), and ship the remainder of the order once it becomes available at no additional cost. So just sit back, relax, and your parcel will be on its way to you. A partial note will be indicated in your parcel and on ESTIMATE it will take 5-14 days or earlier to reach you. On rare occasions, it will take longer than 14 days and this is not within our control and we will not be liable for any delays from brand owners.
  • NOTICE

    REFUND OR EXCHANGE POLICY FOR DEFECTS

    You shall examine the goods upon collection for any deficiencies and/or damages. If any product is found to be expired, missing, incorrect or damaged inside after receiving the order, claims for return (if any) must be lodged to our Customer Service (Refund Unit) via QPOST in Qoo10 within the next 7 DAYS from the date of delivery/collection; otherwise we shall have the discretion to refuse your request and claims. An acknowledgement text will be sent within 1-2 working days. Follow up action to the acknowledgement text will be done within 7-14 working days after getting a respond from brand owner.
    All return & refund requests are subjected to management approval. We reserve the right to reject any requests according to returned products’ or unforeseen conditions. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.
  • NOTICE

    (IMPORTANT) SHIPPING - PARTIAL DELIVERY + CARTS COMBINATION

    COCOMO has the rights to combine carts of the same address and name and ship them to the buyer as part of our logistics protocol. Should shipment be delayed due to circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants to opt out for partial delivery, buyer has to notify seller that only complete orders can be sent. This can be done by dropping a note at MEMO TO SELLER page before carting out their purchases.

  • NOTICE

    (IMPORTANT) DISCLAIMER + FREE GIFTS


    All free gifts will be indicated in the Drop Down Options in each listing. Buyers should always select the right option when carting out the free gift. Kindly note that if the free gift is removed from the option, it warrants that the PROMO deals has ended.

    All free gifts in all listings in COCOMO are subject to availability and changes at cocomo's discretion

    While COCOMO strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by COCOMO.
  • NOTICE

    (IMPORTANT) Patch Test Every Single Skin Care Product

    Patch tests are an easy way to help predict if you will have a negative initial reaction to a new product. It is recommended to perform a patch test before incorporating a new product into your routine. Please note that the patch test is only for determining initial irritation reactions to products and does not guarantee similar results when applied to other areas of the body (including the face) or after continuous use. It does not account for underlying conditions and should not be used for the diagnosis of hypersensitivity or allergic contact dermatitis. If you are concerned about starting a new product, please consult a dermatologist prior to use.

    *Results from the use of beauty product above may vary depending upon the individual and will depend on multiple factors, including your age, gender, skin type and condition, use of other products used, health history, lifestyle, diet and others
  • NOTICE

    AGREEMENT

    By shopping in COCOMO Qoo10, you agree to be bound by the Terms and Conditions and decisions of OUR COCOMO PTE LTD.
  • NOTICE

    FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME)

    The shipping fees will not be included if you decide to spend $60 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.
  • NOTICE

    ((SUPER IMPORTANT)) EXPIRY DATES OF PRODUCTS

    99% of the products sold in COCOMO have expiry dates way above 2 years and 1% may fall below 6 months expiry dates. As it is impossible for us to update all expiry dates on the listings, as batches change from time to time from the brand owner, it is buyer's duty to check with us should they require the expiry dates of the items purchased in COCOMO. We are not able to update every single expiry dates on the listing.
  • Answered
    Question
    rechercheshowstage 2020-12-14
    Answer
    Dear Customer,

    we will not be restocking this brand in cocomo

    Regards,
    COCOMO
    COCOMO 2020-12-14
  • Answered
    Question
    cindylpkong 2020-10-14
    Answer
    Dear Customer,

    sorry to inform you that we might not be able to restock Neogen

    Regards,
    COCOMO
    COCOMO 2020-10-15
    Question
    Ok thank you.
  • Answered
    Question
    Erly 2020-09-27
    Answer
    Dear Customer,

    sorry to inform you that we might not be restocking Neogen anymore

    Regards,
    COCOMO
    COCOMO 2020-09-28
    Question
    Oh dear. I’ve been ordering neogen with you guys for YEARS now. :( and the makeup:rem sun gel also not restocking. Basically everything I’ve been always ordering from you guys are no longer available. This is so sad :(
    Answer
    Dear Customer,

    we are so sorry to hear, you can consider other brands such as Dálba or Serendi, they are also very popular brands in COCOMO

    Regards,
    COCOMO
  • Answered
    Question
    bearbear_charlie89 2020-09-24
    Answer
    Private Inquiry
    COCOMO 2020-09-24
  • Answered
    Question
    Ally 2020-09-01
    Answer
    Dear Customer,

    sorry to inform you that DAY-LIGHT PROTECTION SUNSCREEN is still pending restock, would you like to change it to dalba sunscreen instead ? althought the price is higher, we will send it out to you with no topup required

    attached listing for your viewing,

    https://www.qoo10.sg/item/DALBA-%ef%b8%8f-BUY-1-1-FREE-%ef%b8%8f-50-OFF-%ef%b8%8f-WATERFULL-ESSENCE-SUN-CREAM/623549914?sid=206317

    Regards,
    COCOMO
    COCOMO 2020-09-01
    Question
    Hi seller, yes I would like to change to the dalba sunscreen. Thank you
    Answer
    Dear Customer,

    sure we will send it out to qxpress today

    thank you

    Regards,
    COCOMO