❤KOREA HIT ITEM❤ NEOGEN REAL FRESH CLEANSING STICK GREEN TEA 80g ❤100% REAL GREEN TEA LEAVES❤
14 items sold
Item code : 479220814 COPY URL

NEOGEN DERMALOGY❤KOREA HIT ITEM❤ NEOGEN REAL FRESH CLEANSING STICK GREEN TEA 80g ❤100% REAL GREEN TEA LEAVES❤


Customer who recommended this item
208 (Based on 0 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject From Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller 2016-01-29
Disclaimer Seller 2018-06-01
AGREEMENT Seller 2019-01-04
more
Manufacturer/Place of origin KOREA Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description NEOGEN REAL FRESH CLEANSING STICK GREEN TEA 80g
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (86)

Customer Photo Review board

Highly Recommend Items received in good condition and Fast delivery

Items received in good condition and Fast delivery

CATEGORY:#1. CLEANSER | SELECT ITEM:05. REAL FRESH CLEANSING STICK GREEN TEA(+S$4.98) | [ FREE GIFT ]:01. MIX 5 NEOGEN = Pink Cactus Mask FREE X1

May 18, 2019
Sia*** (SG )

Highly Recommend Fast delivery

Well packaged with bubble wrap . Yet to try

CATEGORY:#1. CLEANSER | SELECT ITEM:05. REAL FRESH CLEANSING STICK GREEN TEA(+S$4.98) | [ FREE GIFT ]:03. BUY LESS THAN 5

Apr 28, 2019
hon*** (SG )

Highly Recommend Love this face wash so much

Item received! Delivery was fast and items came in good condition. Will buy again once I run out as I really love this face wash.

CATEGORY:#1. CLEANSER | SELECT ITEM:04. GREEN TEA(-S$0.97) | [ FREE GIFT ]:03. BUY LESS THAN 5

Mar 07, 2019
lou*** (SG )

Highly Recommend Fast delivery and will order more

Chose the wrong product but it's okay. Will try

CATEGORY:#1. CLEANSER | SELECT ITEM:04. GREEN TEA(-S$0.97) | [ FREE GIFT ]:02. MIX 5 NEOGEN= White Truffle FREE X1

Jan 18, 2019
kak*** (SG )

Highly Recommend Regular buyer

Happy with product, delivery and service

CATEGORY:#1. CLEANSER | SELECT ITEM:04. GREEN TEA(-S$0.97) | [ FREE GIFT ]:01. MIX 5 NEOGEN = Pink Cactus Mask FREE X1

Dec 19, 2018
mis*** (SG )

Customer Review (210)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 07, 2019 lic*** (SG SG)
Highly Recommend Sep 05, 2019 rai*** (SG SG)
Highly Recommend Aug 16, 2019 lam*** (SG SG)
Highly Recommend Mar 15, 2019 mor*** (SG SG)
Highly Recommend Feb 27, 2019 zei*** (SG SG)
Highly Recommend Jan 19, 2019 mor*** (SG SG)
Highly Recommend Jan 16, 2019 sta*** (SG SG)
Highly Recommend Dec 26, 2018 jan*** (SG SG)
Highly Recommend Nov 29, 2018 fri*** (SG SG)
Highly Recommend Nov 24, 2018 kar*** (SG SG)
Item Q&A(20)
No. Question & Answer Member Date Status
NOTICE (IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller
NOTICE Disclaimer Seller
NOTICE AGREEMENT Seller
NOTICE RETURN & REFUND PROCESS Seller
NOTICE EXCHANGE POLICY Seller
NOTICE Shipping Info_Timing_Change memo Seller
NOTICE CANCEL / REFUND Seller
NOTICE VERY IMPORTANT: SINGPOST NORMAL MAIL Seller
NOTICE FREE DELIVERY ABOVE $60 FOR SAME SHIPPING GROUP (QPRIME) Seller
30387109 Inquiry for the item from cha**** cha******* 2018-01-11 Answered
  Hi, will you be bringing in the Neogen Micro Ferment Essence? Looking forward, thanks
 

[Re] Inquiry for the item from cha****
Dear Customer,
We hope to bring in in the near future
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

27041130 Inquiry related delivery from boo**** boo******* 2017-05-29 Answered
  Hi, can I pick up in ur store?
 

[Re] Inquiry related delivery from boo****
Dear Customer,
Yes, when do you want to come?
Have a blessed day ahead!
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

26739013 Inquiry for the item from Lyn**** Lyn******* 2017-05-04 Answered
  Does the bio peel gauze green tea contain alcohol?
 

[Re] Inquiry for the item from Lyn****
Dear Customer,
Nope
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

25020881 [About Item] Related Inquiries car******* 2016-12-14 Answered
  Hi, i understand there is an updated version of this cleansing stick with charlotte cho signature. Are u selling this new version or the old one? If it s the old version, when r u launching the new version? Pls advise. Tqvm.
 

[Re] [About Item] Related Inquiries
Dear Customer,
Thank you for your interest to purchase
We are selling the old version
Charlotte cho edition is for SOKO GLAM exclusive only/
Both versions are the same except for its external packaging
Thank you for shopping with COCOMO!
Regards,
COCOMO

24739602 PRODUCTS han******* 2016-11-24 Answered
  Hello there!

I have oily skin & very bad acne + dark scars on my face, can you recommend which products are good?

Everything looks cool, I don't even know where to start to try on.

Looking forward to a favorable reply.
 

[Re] PRODUCTS
Dear Customer,
We recommend COSRX products to you for very bad acne
Please use the following. they are really very good for acne prone skin
1) PH good morning gel cleanser (morning only)
2) Salicylic acid cleanser (night only)
3) Pimple patches
4) AHA-BHA clarifying toner (day and night)
5) BHA blackhead (day and night)
6) AHA whitehead (night only - 3 times a week only)
7)Centella blemish cream (day and night)

Thank you for shopping with COCOMO!
Regards,
COCOMO

 

[Re] PRODUCTS
where can i purchase it? i dont see some of the products in your listing

 

[Re] PRODUCTS
Dar customer,
All the products can be purchased here:
http://list.qoo10.sg/g/471282287
Thank you for shopping with COCOMO!
Regards,
COCOMO

24717225 Fake Luc******* 2016-11-23 Answered
  so since you are selling in qoo10 that means your product is not Real but fake ?
 

[Re] Fake
Dear Customer,
We do not understand what you mean
We are not crystal beauty
we are COCOMO
The notice was for crystal beauty / femme beauty made by brand owner
Please look at the information again
Regards,
COCOMO
R

24656191 Missing one item in parcel Bab******* 2016-11-17 Answered
  Hi I have sent you a private message regarding this. One missing item in parcel (only have 4 instead of 5) but all status is marked as delivered now?
 

[Re] Missing one item in parcel
Dear Customer,
It is not missing item
UV protector was out of stock
we had partially dispatched your parcel
please do not worry when stock arrives, we will remail a new piece, with photo postage proof to show you that it will be delivered to you
New stock will only arrive next week
Regards,
COCOMO

 

[Re] Missing one item in parcel
Hi appreciate if you could have taken initiative and informed me advance that you will be doing a partial delivery instead of me asking after I have received my items. Currently all 5 items status are marked as delivered ( including the missing sunscreen)

Kindly send the sunscreen next week via registered tracking mail, update me the tracking number once sent. My whole order was supposed to be mailed via qexpress tracking mail. ( pls do not mail via normal mail despite with photo proof of postage is subjected to risk of loss)

 

[Re] Missing one item in parcel

Dear Customer,
We had attempted to contact you but couldnt reach you.
We willm mail out via singpost normal mail with our riisk if item do not reach you. Nevertheless, should you want to cancel the order, we will cance it
Regards,
COCOMO

 

[Re] Missing one item in parcel
I didn't receive any message on Qoo10 regarding the partial delivery. If I were to cancel and refund the sunscreen alone, It will incur additional charge for the qexpress delivery as total amount will fall below $50 after cancellation. All these hassles could have been avoided if you have done a simple whole delivery.

Alternatively, if I have had know that the sunscreen is not Instock I would have ordered something else and save all the trouble. Fine, I will just wait for the sunscreen to be sent to me when stock is here.

I have already explained that my whole order was supposed to send via qexpress but you insisted to send the sunscreen via normal mail. Kindly send me a picture of the parcel prior to mailing. Anw if my item happens to be lost via normal mail, please be responsible for it.

 

[Re] Missing one item in parcel
Dear Customer,
Thank you for your understandiing
We will take a picture and show it to you before mailing out
Thank you for shopping with COCOMO!
Regards,
COCOMO

 

[Re] Missing one item in parcel
Okay may I know roughly which day this week will you be mailing my sunscreen?

 

[Re] Missing one item in parcel
Dear Customer,
We willl mail out within 2 days from now
Thank you for shopping with COCOMO!
Regards,
COCOMO

 

[Re] Missing one item in parcel
Hi you mentioned that item will be mailed within 2 days from 22nd so it should be mailed on 24th nov? Where is the picture proof as promised? Today is already 26th and almost end of the week but there is still no update from you.

 

[Re] Missing one item in parcel
Dear Customer,
We had already mailed out your items 2 days ago
You should receive them in your letterbox soon
We had take a photo proof and will show u on monday via watsapp
Thank you for shopping with COCOMO!
Regards,
COCOMO

24613479 Enquiries onl******* 2016-11-15 Answered
  Hi, may I know which cleansing foam did the user used for Case 2 (reduce redness)?

Can I use Cereal foam (day) and green tea foam (night) for deep cleansing?

How do incoporate the Green tea Stick and Bio Peel Gauze Wine into my regime?

Thank you!
 

[Re] Enquiries
Dear Customer,
To reduce redness of skin, it is highly important for you to moisturise your skin sufficiently. We recommend green tea cleanser and cranberry.
Cranberry in the day and green tea foram or green tea stick at night.
Please use bio peel wine before cranberry and green tea cleansers.
You may also consider to include magic pore gel in your last step regimen to reduce skin redness
Thank you for shopping with COCOMO!
Regards,
COCOMO

 

[Re] Enquiries
Which is better - green tea foam or stick ?

Is it ok to standalone using green tea foam ?

I see the instruction to use aft bio peel aft cleansing? If before cleansing then is used after or before removing make up?

 

[Re] Enquiries
Dear Customer,
Both are different depending on individual
U may use standalone if u want but we recommend both for your skin type
Please use bio peel winer after removing makeup and before cleanser
Thank you for shopping with COCOMO!
Regards,
COCOMO

Policy & Notice