❤2017 NEW ITEM❤SONandPARK TONE UP BASE SPF30 PA++ 30ML❤FAMOUS KOREAN CELEBRITY MAKE-UP ARTIST❤
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Item code : 479691862 COPY URL

COCOMO❤2017 NEW ITEM❤SONandPARK TONE UP BASE SPF30 PA++ 30ML❤FAMOUS KOREAN CELEBRITY MAKE-UP ARTIST❤


Customer who recommended this item
71 (Based on 69 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject From Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller 2016-01-29
Disclaimer Seller 2018-06-01
Shipping Info_Timing_Change memo Seller 2017-04-11
more
Manufacturer/Place of origin innisfree / KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description SONandPARK TONE UP BASE SPF30 PA++ 30ML
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (25)

Customer Review (69)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 26, 2018 Joj*******
Highly Recommend Oct 03, 2018 jas*******
Highly Recommend Jul 21, 2018 lal*******
Highly Recommend Jul 01, 2018 ang*******
Highly Recommend Jun 17, 2018 eli*******
Highly Recommend May 10, 2018 nah*******
Highly Recommend May 08, 2018 jas*******
Highly Recommend Apr 18, 2018 voi*******
Highly Recommend Feb 09, 2018 eve*******
Highly Recommend Jan 28, 2018 v2_*******
Item Q&A(3)
No. Question & Answer Member Date Status
NOTICE (IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller
NOTICE Disclaimer Seller
NOTICE Shipping Info_Timing_Change memo Seller
NOTICE CANCEL_REFUND Seller
NOTICE Disclaimer: Singpost Normal Mail Seller
NOTICE FREE DELIVERY ABOVE $70 FOR SAME SHIPPING GROUP Seller
32804912 Inquiry related delivery from jol**** jol******* 2018-08-29 Answered
  Hi,

Is my parcel with 4 items on its way? Staus says "in transit to despatch centre" since 27 Aug 2018. There's NO status update these 3 days, stagnant, which is strange for Cocomo, whose delivery via Qxpress is speedy and I can receive my items within 2 days.

Can you pls check where my parcel is?

Tracking #SGP136609869.
Order #271602206 to 27162209.

Thank you.
 

[Re] Inquiry related delivery from jol****
Dear customer,
yes we had send out
kindly wait for system to be updated
Please do not worry
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with SNP BY COCOMO!
Regards,
SNP BY COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

 

[Re] Inquiry related delivery from jol****
4 biz days already and still no sign of parcel. No update to delivery status at all. Pls check & revert on whereabouts of my parcel. Thank you.

 

[Re] Inquiry related delivery from jol****
Dear Customer,
We will check with qxpress and get back to u
Please do not worry
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with SNP BY COCOMO!
Regards,
SNP BY COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

 

[Re] Inquiry related delivery from jol****
What is the explanation given by Qxpress? Last Fri you said you would check with Qxpress and gef back to me. Monday (today) has came & gone, and zero updates from you. Are you really following up expeditiously on this case??

Full payment made on 26 Aug but no trace of parcel at all. Tracking page has been the same since 27 Aug, ZERO movement. See attached pic.

Where exactly is my parcel now?? How do I know if the quality of skin care & make up items in the parcel have been compromised in any way? Is my parcel was left lying around somewhere, carelessly left strewn around somewhere in some humid environment?

I would like to hear what Cocomo has to say about this and how a simple delivery order via Qxpress turned out this way.

 

[Re] Inquiry related delivery from jol****


Dear Customer,
We had handed to qxpress.
They had misplaced the parcel
We will resend a new batch to you while waiting for them to refund the missing parcel to us
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

 

[Re] Inquiry related delivery from jol****
Thanks for the long-awaited confirmation.

Have you sent out the new parcel yet?

I don't wish to wait another week for my stuff to arrive.

 

[Re] Inquiry related delivery from jol****
Already answered inquiry. If you have another any question, please contact to us.

26154242 [About Item] Related Inquiries lih******* 2017-03-17 Answered
  Any paraben or mineral oil in the tone up base?
 

[Re] [About Item] Related Inquiries
Dear Customer,
no
Regards,
COCOMO

25910877 [About Item] Related Inquiries alv******* 2017-02-26 Answered
  Hi I want to buy the J One cleanser. But can't find the link to buy
 

[Re] [About Item] Related Inquiries
Dear Customer,
Here is the link to buy jone jelly cleanser
http://list.qoo10.sg/g/443738288
Thank you for shopping with COCOMO!
Regards,
COCOMO

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