Item code : 443158933 COPY URL

NEOGEN DERMALOGY❤APPLY 20% SHOP COUPON❤SUPER FRESH STOCKS ❤KR LATEST INNOVATION-FERMENTED CLEANSERS❤

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S$49.90 S$12.90
Deal is ON!100%
Purchased353 Purchased
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Customer who recommended this item
1711 (Based on 460 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject From Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller 2016-01-29
Disclaimer Seller 2018-06-01
AGREEMENT Seller 2019-01-04
more
Manufacturer/Place of origin KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (460)

Show My List
Customer Photo Review board

Highly Recommend Happy with purchase

Have been wanting to try this product for a long time.

CATEGORY:#1. CLEANSER | SELECT ITEM:02. CRANBERRY(+S$6.03) | [ FREE GIFT ]:03. BUY LESS THAN 5

+ Add this option
Feb 09, 2019
joa*** (SG )

Highly Recommend Well packed. Good!

Received in good condition, well packed and fast delivery. Tried one peeling gauze right after I received it and it's not bad. Reasonable price!

CATEGORY:#2. CLEANSING WATER | SELECT ITEM:02. CALENDULA CLEANSING WATER(+S$9.08) | [ FREE GIFT ]:03. BUY LESS THAN 5

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Jan 26, 2019
lov*** (SG )

Highly Recommend Fast shipping

First time trying, can't wait to try

CATEGORY:#1. CLEANSER | SELECT ITEM:01. CEREAL(+S$6.03) | [ FREE GIFT ]:01. MIX 5 NEOGEN = Pink Cactus Mask FREE X1

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Jan 26, 2019
pig*** (SG )

Highly Recommend Super fast delivery

Thanks for the fast delivery 😊

CATEGORY:#1. CLEANSER | SELECT ITEM:04. GREEN TEA(+S$6.03) | [ FREE GIFT ]:03. BUY LESS THAN 5

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Jan 21, 2019
tay*** (SG )

Highly Recommend Shop during discounts

Fast delivery as usual, only took 3 days. Repeated purchase from this store. 👍🏻 Neogen is my holy grill skincare product 💕

CATEGORY:#1. CLEANSER | SELECT ITEM:03. BLUEBERRY(+S$6.03) | [ FREE GIFT ]:03. BUY LESS THAN 5

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Jan 16, 2019
low*** (SG )

Customer Review (1,056)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 16, 2019 sim*** (SG SG)
Highly Recommend Feb 14, 2019 gam*** (SG SG)
Highly Recommend Feb 13, 2019 jun*** (SG SG)
Highly Recommend Feb 13, 2019 Ong*** (SG SG)
Highly Recommend Feb 13, 2019 kar*** (SG SG)
Highly Recommend Feb 12, 2019 pla*** (SG SG)
Highly Recommend Feb 11, 2019 lix*** (SG SG)
Highly Recommend Feb 08, 2019 ber*** (SG SG)
Recommend Feb 04, 2019 mxg*** (SG SG)
Highly Recommend Feb 01, 2019 wel*** (SG SG)
Item Q&A(140)
No. Question & Answer Member Date Status
NOTICE (IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller
NOTICE Disclaimer Seller
NOTICE AGREEMENT Seller
NOTICE Shipping Info_Timing_Change memo Seller
NOTICE CANCEL_REFUND Seller
NOTICE Disclaimer: Singpost Normal Mail Seller
NOTICE FREE DELIVERY ABOVE $70 FOR SAME SHIPPING GROUP Seller
34182916 Inquiry related return and exchange from jec**** jec******* 2018-12-29 Answered
  Hi seller MULTI PLAY 21 u have sent me is defective. 
Cannot roll up. Pls do an exchange asap.

Plus i didnt received the white truffle serum oil. 
Can u pls confirm or estimate delivery date?


Cart No. 124085344
 

[Re] Inquiry related return and exchange from jec****
hi
white truffle is restocking and will arrive next week
for neogen multiplay
please take a video and watsapp to 8425 5525
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

 

[Re] Inquiry related return and exchange from jec****
Ok, video sent. Pls checked ur whatspp.

 

[Re] Inquiry related return and exchange from jec****
okay sure
our team will follow up
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

34137224 Inquiry for the item from jec**** jec******* 2018-12-24 Answered
  Hi seller,
What do u mean by buy 5 Neogen free White Truffle?
Is the free gift white truffle mask or white truffle serum oil?
Thanks.
 

[Re] Inquiry for the item from jec****
Dear Customer,
If you mix any 5 neogen items in the same listing, you will get 1 free white truffle mask
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

34038488 Inquiry for the item from bim**** bim******* 2018-12-15 Answered
  How many pieces are there in 1 tub of cica pad?
 

[Re] Inquiry for the item from bim****
Hi,
there are 90 pads.
Have a blessed day ahead!
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO
(NOTE: WE TAKE 2-3 DAYS TO RESPOND TO QPOST INQUIRIES)

33489935 Inquiry for the item from riz**** riz******* 2018-11-01 Answered
  Hi seller, I'm in my 40s with oily skin which products are good for me? Pls advice thanks.
 

[Re] Inquiry for the item from riz****
hi
for product help, please connect with us at 8425 5525


hi
we have ready stocks and we can process all orders asap
yes, u can combine the shop and cart coupons to be used together on 9 - 11
we will do our best to get them to you soonest
please drop us a text once u carted out
We will be most willing to assist u here if u need further assitance
Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
. Please follow our instagram @cocomo.65 for daily beauty updates & access to VIP cocomo shop coupons!
Do note that qpost inquiries take 1-3 working days for us to respond
Thank you for shopping with COCOMO!
Regards,
COCOMO

33358448 CANADIAN CLAY PORE CLEANSER cin******* 2018-10-20 Answered
  Hello seller, does this clay pore cleanser comes with the pore brush as stated?
 

[Re] CANADIAN CLAY PORE CLEANSER
Dear Customer,
There is no pore brush for the latest version
We will be most willing to assist u here if u need further assitance
Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
Do note that qpost inquiries take 1-3 working days for us to respond.
Thank you for shopping with COCOMO!
Regards,
COCOMO

33116903 Why am I charged shipping fee when total cart is almost $80 ult******* 2018-09-29 Answered
  Hi, I am buying the J.One cleanser 1 + 1, Jelly pack, Jelly cream as well as green tea cleanser x 2

Total cart item about close to $80 why am I still charged $3.99 shipping fee?

Claire
 

[Re] Why am I charged shipping fee when total cart is almost $80
Dear Customer,
thank you for your interest to purchase
Qprime listings and other listings are different
so u need to purchaseabove $50 of qprime listing to get free delivery
if you have Qprime + singpost, then you have to pay the highest delivery fees
free delivery will be waived for all listings of the same delivery mode that meets each shipping conditions
we hope this explains dear
thankyou !

 

[Re] Why am I charged shipping fee when total cart is almost $80
Both are QExpress and it says Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Both are under the "One Shipping Group"

 

[Re] Why am I charged shipping fee when total cart is almost $80
hi
it will be best if u can screenshot and watsapp to us at 8425 5525 so we can assist you asap
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

32836883 Which Cleanswer kar******* 2018-09-01 Answered
  Hi! I am 40yo. Skin is dry, sensitive & cheeks get red/ flushed easily. Which cleanser is most suitable?
Would you also recommend Real Cica Pads for my skin too?
Thanks!
 

[Re] Which Cleanswer
Dear Customer,
We recommend you to consider green tea cleanser and cica is good if u have acne prone skin
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

 

[Re] Which Cleanswer
Thanks for advice. I do NOT have acne - skin does get red easily instead.
Is it still safe to go with green tea and cica? Or blueberry/cranberry and cica?
Thanks!

 

[Re] Which Cleanswer
Dear Customer,
If u have redness, go for the cica cleansing foam and u may use along with the cica pad
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

32773147 Inquiry for the item from Sha**** Sha******* 2018-08-27 Answered
  Hi would the fresh foam cleanser keep well in a tropical climate like singapore since it contains fresh fruits?
 

[Re] Inquiry for the item from Sha****
Dear Customer,
No worries they are fermented skincare and suitable to be used in SG weather
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with SNP BY COCOMO!
Regards,
SNP BY COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

 

[Re] Inquiry for the item from Sha****
Thanks. I’m in my early 40s with large pores. Which cleanser would you recommend?

 

[Re] Inquiry for the item from Sha****
Dear Customer,
Blueberry and green tea
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with SNP BY COCOMO!
Regards,
SNP BY COCOMO
(Note: QPOST inquiry takes 24h-48h,within working hours to reply)

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