Item code : 437153873 COPY URL

LANEIGE❤VOTED TOP 3 IN KOREA❤EXCLUSIVE TO COCOMO❤L’AFFAIR MY SEVEN DAY STORY MASK PACK❤11 MASKS❤STAY PRETTY


Customer who recommended this item
201 (Based on 211 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject From Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller 2016-01-29
Disclaimer Seller 2018-06-01
Shipping Info_Timing_Change memo Seller 2017-04-11
more
Manufacturer/Place of origin KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (115)

Customer Photo Review board

Recommend Good buy...

My 2nd purchase ... as usual the delivery is fast. Thank you.

SHANGPREE:10. BLACK PEARL WHITENING MASK (10 PCS) | 50% CHEAPER:10. BLACK PEARL WHITENING MASK (10 PCS)(+S$9.99) | VITAMIN C (20% CHEAPER):NONE

+ Add this option
Mar 19, 2018
lee*******

Recommend Received.....

Received received received Receive.d received received....

11 MASKS + 1 DIARY:01.L’AFFAIR My Seven Day Story | ADD ON SHANGPREE MASKS (50% CHEAPER):00. NONE | ADD ON JONE CUSHION (50% OFF):NONE | ADD ON WELLAGE MASK:none

Jun 24, 2017
eas*******

Highly Recommend Received in good condition

Took sometime but finally received.

11 MASKS + 1 DIARY:01.L’AFFAIR My Seven Day Story | ADD ON SHANGPREE MASKS (50% CHEAPER):00. NONE | ADD ON JONE CUSHION (50% OFF):NONE | ADD ON WELLAGE MASK:none

Jun 16, 2017
tsu*******

Highly Recommend Recommended!!!!! The mask is so moisturising, skin feel so soft and dewy

Recommended!!!!! The mask is so moisturising, skin feel so soft and dewy

11 MASKS + 1 DIARY:01.L’AFFAIR My Seven Day Story | ADD ON SHANGPREE MASKS (50% CHEAPER):00. NONE | ADD ON JONE CUSHION (50% OFF):NONE | ADD ON WELLAGE MASK:none | ADD ON VITAMIN C (30% CHEAPER):none

Jun 15, 2017
sho*******

Highly Recommend Super worth it during sale

Bought the 7 day mask during sale. Could not have gotten a Better deal!

11 MASKS + 1 DIARY:01.L’AFFAIR My Seven Day Story | ADD ON SHANGPREE MASKS (50% CHEAPER):00. NONE | ADD ON JONE CUSHION (50% OFF):NONE | ADD ON WELLAGE MASK:none | ADD ON VITAMIN C (30% CHEAPER):none

Jun 13, 2017
a01*******

Customer Review (211)

Customer Review board
Rating Feedback Date Written by
Recommend Mar 19, 2018 lee*******
Highly Recommend Aug 17, 2017 QIA*******
Recommend Jul 15, 2017 kat*******
Recommend Jul 03, 2017 hui*******
Highly Recommend Jun 25, 2017 mui*******
Recommend Jun 24, 2017 eas*******
Recommend Jun 20, 2017 kel*******
Highly Recommend Jun 17, 2017 red*******
Highly Recommend Jun 16, 2017 tsu*******
Highly Recommend Jun 15, 2017 AWI*******
Item Q&A(19)
No. Question & Answer Member Date Status
NOTICE (IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller
NOTICE Disclaimer Seller
NOTICE Shipping Info_Timing_Change memo Seller
NOTICE CANCEL_REFUND Seller
NOTICE Disclaimer: Singpost Normal Mail Seller
NOTICE FREE DELIVERY ABOVE $70 FOR SAME SHIPPING GROUP Seller
27450742 Inquiry for the item from TEP**** TEP******* 2017-07-02 Answered
  I ordered several items but all cancelled by seller cos it's too cheap to be true (thot they rid ex stock). No courtesy to inform but auto cancelled? Hope it doesn't penalise me as a buyer. First encounter with such practice of auto cancellation. Well the feeling not good with this seller...
 

[Re] Inquiry for the item from TEP****
Dear Customer,
Auto cancellation by Qoo10 due to system glitch
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

27099707 Inquiry related delivery from poo**** poo******* 2017-06-03 Answered
  Hello. Till now I have not received any item or anyone contacting me. Also i notice that the status have been changed to " shipping delivered" even though i have not received this item. Please contact me on this missing item ASAP.
Order no:216067012
 

[Re] Inquiry related delivery from poo****
Dear Customer,
you had ordered and cancelled and item was stucked
please check attached email
Regards,
COCOMO

27080591 Inquiry related delivery from poo**** poo******* 2017-06-01 Answered
  Order no. 216067012

I ordered on 19may via qx quick but till now i have not received the item. Please advice.
 

[Re] Inquiry related delivery from poo****
Dear Customer,
sorry to hear on this
Our staff will contact you asap tml
Feel free to contact us at 8425 5525 (WATSAPP PHONE CALL ONLY) should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

 

[Re] Inquiry related delivery from poo****
Hello. Till now I have not received any item or anyone contacting me. Also i notice that the status have been changed to " shipping delivered" even though i have not received this item. Please contact me on this missing item ASAP.

 

[Re] Inquiry related delivery from poo****


Dear Customer,
you had ordered and cancelled and item was stucked
please check attached email
Regards,
COCOMO

27059507 Inquiry for the item from inl**** inl******* 2017-05-31 Answered
  Order no 216066141
May i know when my item can be delivered?
 

[Re] Inquiry for the item from inl****
Dear Customer,
You had ordered 2 pieces and items were sent to you all under 1 tracking number
Regards,
COCOMO

 

[Re] Inquiry for the item from inl****
But I didn't receive mask diary under this order number yet.

 

[Re] Inquiry for the item from inl****
Orde no 216066342 I only received one mask diary on 19 May 2017. As spoken on the phone, I cannot recall what colour is the envelop but only one diary. Later seller also followed up with an email saying the order 216066141 will be delayed due to expiry date. So I was waiting and waiting.

 

[Re] Inquiry for the item from inl****
Dear Customer,
our staff will follow up with you via phone call
Regards,
COCOMO

 

[Re] Inquiry for the item from inl****
They contacted me, I told them I didn't receive the item yet the item status now changed from shopping in delivery to shipping delivered. Pls deliver it to me asap so that I can cancel the non receipt claim.

 

[Re] Inquiry for the item from inl****
FYI I will be oversea 3-6june, pls contact me today if u need further info.

 

[Re] Inquiry for the item from inl****

Dear Customer,
our staff will follow up with you via phone call
Regards,
COCOMO

 

[Re] Inquiry for the item from inl****
I prefer u send the mask diary to me than refund me coz I haven't try the mask yet and wanted to have one diary for myself.

 

[Re] Inquiry for the item from inl****
Dear Customer,
Noted
Feel free to contact us at 8425 5525 (WATSAPP PHONE CALL ONLY) should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

26989868 Inquiry for the item from kit**** kit******* 2017-05-25 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from kit****
Secret Inquiry

26922888 Inquiry for the item from jas**** jas******* 2017-05-19 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from jas****
Secret Inquiry

26921403 Inquiry for the item from Clo**** Clo******* 2017-05-19 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from Clo****
Secret Inquiry

26920973 Inquiry for the item from cha**** cha******* 2017-05-19 Answered
  Hi there is no charcoal hydrogel mask in your listing. Please advise
 

[Re] Inquiry for the item from cha****
Dear Customer,
You may select option 12 for 2 pieces of charcoal hydrogel masks
Thank you
Regards,
COCOMO

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