Item code : 472704284 COPY URL

COCOMO♥(2017 VERSION) PORE REMODELING MASK EX + PORE CLEAR EX SET♥REMOVE BLACKHEADS/WHITEHEADS♥


Customer who recommended this item
138 (Based on 146 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject From Date
(IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller 2016-01-29
Disclaimer Seller 2018-06-01
Shipping Info_Timing_Change memo Seller 2017-04-11
more
Manufacturer/Place of origin YUR / KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (55)

Customer Photo Review board

Highly Recommend Pore remodelling mask

Fast delivery..yet to try

BUY:01. (2017) PORE REMODELING MASK SET(+S$5) | ADD ON CHEAPER:none

+ Add this option
Oct 03, 2018
gue*******

Highly Recommend Fast delivery and came well packed.

Seemed to work. Guess I didn't have too many comedones.

BUY:01. (2017) PORE REMODELING MASK SET(+S$5) | ADD ON CHEAPER:02. SEBUM PEEL OFF MASK(+S$19.90)

+ Add this option
Aug 28, 2018
cin*******

Highly Recommend Item received in good condition. Seller gave samples to try on new products. Tks

Item received in good condition.

BUY:01. (2017) PORE REMODELING MASK SET(+S$5) | ADD ON CHEAPER:none

+ Add this option
Jul 12, 2018
Che*******

Highly Recommend Received in good condition

Received in good condition

BUY:01. (2017) PORE REMODELING MASK SET(+S$5) | ADD ON CHEAPER:none

+ Add this option
Jun 23, 2018
qoo*******

Highly Recommend No comments

Delivery is fast. Yet to try

BUY:03. (RIRE) ALL KILL BLACKHEAD REMOVER STICK(-S$9.90) | ADD ON CHEAPER:none

+ Add this option
Jun 01, 2018
pha*******

Customer Review (146)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 12, 2018 Che*******
Highly Recommend Jun 23, 2018 qoo*******
Highly Recommend Jun 01, 2018 pha*******
Recommend Jun 01, 2018 ann*******
Highly Recommend May 04, 2018 ren*******
Recommend Feb 22, 2018 cwe*******
Highly Recommend Jan 10, 2018 can*******
Highly Recommend Nov 28, 2017 sul*******
Highly Recommend Oct 29, 2017 tri*******
Highly Recommend Oct 20, 2017 che*******
Item Q&A(12)
No. Question & Answer Member Date Status
NOTICE (IMPORTANT) SHIPPING - PARTIAL DELIVERY Seller
NOTICE Disclaimer Seller
NOTICE Shipping Info_Timing_Change memo Seller
NOTICE CANCEL_REFUND Seller
NOTICE Disclaimer: Singpost Normal Mail Seller
NOTICE FREE DELIVERY ABOVE $70 FOR SAME SHIPPING GROUP Seller
26175218 [About Item] Related Inquiries sow******* 2017-03-20 Answered
  Age : 20
Male

lots of stubbon black heads on nose with normal skin n some acne.

what do u recommend?
 

[Re] [About Item] Related Inquiries
Dear Customer,
We recommend COSRX products
Not this range
Thank you for shopping with COCOMO!
Regards,
COCOMO

25507018 Expiry Date eif******* 2017-01-21 Answered
  Dear seller

Without opening, when is the expiry date for the pore pads and remodelling mask?
Is it 2 years (2018) or 3 years (2019) from the manufacturing date stated on the product?

Thank you.
 

[Re] Expiry Date
Dear Customer,
The expiry date is 3 years from manufacturing date
Thank you for shopping with COCOMO!
Regards,
COCOMO

23572722 MISSING 1 ITEM AGAIN - SECOND TIME EXPERIENCED IT ! ren******* 2016-08-24 Answered
  AGAIN 1 ITEM IS MISSING !
THIS IS NOT FIRST TIME ! FIRST TIME MISSING ITEM SECOND TIME WRONG ITEM SENT NOW THIRD TIME MISSING ITEM AGAIN !
LAST MONTH U SAID IS DUE TO NEW WAREHOUSE MOVEMENT ISSUE , HOW BOUT THIS TIME ?

THE SEBUM PEEL OF MASK IS NOT INSIDE THE PARCEL !

WHEN WILL THE SEBUM PEEL OF MASK SEND TO ME ?
I AM GETTING SCARE OF RE ORDERING THINGS FROM YOU ALREADY!!!!
VERY FRUSTRATING!
 

[Re] MISSING 1 ITEM AGAIN - SECOND TIME EXPERIENCED IT !
Dear Customer,
We apologise to scare you
Be rest assured that your add on will reach you very safely soon in less than 24-48h

We had shipped out with different warehouse
Thank you for shopping with COCOMO!
Regards,
COCOMO

22847080 Usage ren******* 2016-06-25 Answered
  Can use Twice a week or?
 

[Re] Usage
Dear Customer,
Yes, for this, you may use twice a week.
Thank you for shopping with COCOMO!
Regards,
COCOMO

22819538 OOS ng_******* 2016-06-23 Answered
  Won the bid but was disappointed that the item is OOS?? Pls advice! Thanks!
 

[Re] OOS
Dear Customer,
It has been restocked
You may cart out now.
Thank you for shopping with COCOMO!
Regards,
COCOMO

22819002 self collect amy******* 2016-06-23 Answered
  hi i would like to buy pore Remodeling Mask 30ml, may i know can self collect it from ur place?
 

[Re] self collect
Dear Customer,
We are sorry. We do not have self collection anymore.
We want to improve on our delivery services to all our buyers. Hence, we would like to focus on delivery for the time being.
Sorry and thank you for shopping with COCOMO!
Regards,
COCOMO

22813339 Delivery jav******* 2016-06-22 Answered
  When will you start deliver?
 

[Re] Delivery
Dear Customer,

Your parcel has been dispatched for delivery
Thank you for shopping with COCOMO!
Regards,
COCOMO

 

[Re] Delivery
Hi, sorry. But I still have not receive it eh.

 

[Re] Delivery
Dear Customer,
We had dispatched the parcel on 23 JUNE
The number reflected in the system is the packing number, Not the tracking number. Singpost has no tracking number.
Please kindly check your letterbox as singpost normal mail takes 5-7 WORKING days to reach you. Please viist your nearest post office with your NIRC should you not receive the parcel in 2 weeks time from order date.
Thank you for shopping with COCOMO!

22802531 Yu.r Mask Rai******* 2016-06-21 Answered
  Item come without packaging box?
 

[Re] Yu.r Mask
Dear Customer,
We are sorry to hear on this. We had contacted Qxpress on this matter. All our pore remodelling masks are new version. The new version are sold in set. As some buyers do not need the step 1, hence, we removed the remodelling mask fromnew version big box and sold seperately. The old version came with individual boxes, but they are the old model. We only send new model this year manufactured and new product to buyers.
Thank you for shopping with COCOMO!
Regards,
COCOMO


Dear Customer,
All our pore remodelling masks are new version. The new version are sold in set. As some buyers do not need the step 1, hence, we removed the remodelling mask fromnew version big box and sold seperately. The old version came with individual boxes, but they are the old model. We only send new model this year manufactured and new product to buyers.
Thank you for shopping with COCOMO!
Regards,
COCOMO

 

[Re] Yu.r Mask
i will like to request for refund for cart no# 103380334

as its does not come with packaging. these items are meant for gifts.. i cant gift them if they come without packaging..

 

[Re] Yu.r Mask
Dear Customer.
The packaging was stated clearly in the item listing. Refund can be done however buyer has to bear delivery fees and handling charges.
Thank you for shopping with COCOMO!
Regards,
COCOMO

 

[Re] Yu.r Mask
please advise return procedure

 

[Re] Yu.r Mask
Dear Customer,

All returns must be in original condition via resgitered mail. Handling fees will also be charged for return. It will be paid to Qoo10 not COCOMO. ) Please kindly contact Qoo10 customer service team on return process.
Thank you for shoping with COCOMO!
Regards,
COCOMO

 

[Re] Yu.r Mask
How much is the handling fees?

 

[Re] Yu.r Mask
The handling fees to qoo10 is 11% of purchase price.
Thank you for shopping with COCOMO!
Regards,
COCOMO

 

[Re] Yu.r Mask
I requested for a return via qoo10 return.

It was shown that seller need to contact qxpress to pick up the return items.

 

[Re] Yu.r Mask
Dear Customer,
It had been clearly indicated and stated in item listing that new packaging has no individual box.
We cannot process any refund for your misreading.
Regards,
COCOMO

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